Great Falls Marketing Promotes a new VP of Client Services

Auburn, Maine – Great Falls Marketing provides Inbound and Customer Service Telemarketing for Direct Response and Retail Marketers. Continuous growth has afforded Great Falls the opportunity to hire and promote top-notch talent to better serve our clients and more importantly, our client’s customers.

“Evan has been a solid rock in our organization since 2010, starting out as a sales agent, promoted to sales manager, then client service representative to our new Vice President of Client Services” said Mike Frautten, Co-owner and CFO at Great Falls Marketing. “Evan is very familiar with all aspects of our business and as we grow both our Inbound and Customer Service divisions, we need someone who has been through it all. That is why Evan was promoted.”

Scott MacCheyne, Co-owner and CEO of Great Falls stated “We’ve seen steady growth with our Inbound Sales efforts and our Customer Service division is branching out to not only more Direct Response clients but retail and lead generation campaigns.” MacCheyne adds, “Evan understands sales, technology as well as the importance of handling our client’s most vital resources, their customers. Evan has a tremendous reputation in the industry and keen sense of how campaigns should be managed, both on the Inbound and Customer Service side.”

Great Falls Marketing currently employs close to 450 people and will continue to hire new call center agents for both inbound and customer service in Auburn, Saco and South Portland, Maine due to expected client and prospect growth.

ABOUT GREAT FALLS MARKETING:

Great Falls Marketing provides superior direct response sales services and customer retention techniques. The company answers calls for a mix of soft, trial and hard offer promotions. Above average close rates are accomplished through internal processes involving campaign set-up, rigorous training, effective sales management and technology, solid back-end systems and accurate reporting. Contact Great Falls Marketing to better understand how your company can increase product, continuity, upsell, and cross sell close rates.