Great Falls Marketing hires DR Veteran-Shawn Reed

Auburn, Maine – Great Falls Marketing offers Inbound, Outbound and Customer Service for Direct Response Marketers. Continuous growth has afforded Great Falls the opportunity to hire top-notch talent to better serve our clients and more importantly, our client’s customers.

“We are always looking for talented people to hire and Shawn Reed has worked many years in the DR industry as a vendor and an actual client of Great Falls Marketing” said Mike Frautten, Co-owner and CFO at Great Falls Marketing. “When the opportunity became available, it was an easy decision to add Shawn to our team and we are excited that Shawn is our new VP of Call Center Performance and Customer Engagement.”

Scott MacCheyne, Co-owner and CEO of Great Falls stated “Shawn has experience in running call centers and understands inbound, outbound and customer service, plus he has a tremendous reputation in the industry and proven track record of success.” MacCheyne adds, “Shawn’s responsibilities will be to manage our current seasoned inbound sales team and build on and improve our inbound call center services. We know that to continue to be the best and meet and exceed our client’s expectations, we need to hire quality professionals and Shawn will play a dramatic part in our growing success.”

Great Falls Marketing currently employs close to 375 people and will continue to hire new call center agents for both inbound and customer service in Auburn, Saco and South Portland, Maine due to expected client and prospect growth.

ABOUT Shawn Reed:

Shawn Reed has over 15 years of experience in the Direct Response Sales Industry. Most recently, Shawn was the General Manager of the Key View Labs team working with the Procera AVH brand and overseeing the Multi-Site New Customer Acquisition Teams, Customer Service, the Customer Resale Team, Compliance Department as well as the General Operations of their call center. Before that, Shawn worked in management roles at other call centers throughout the Northeast.